Policies & Disclaimer

Dottore London

Policies & Disclaimer

 

The information contained in this website is for general information purposes only. The information is provided by Dottore London Ltd. and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Dottore London Ltd.. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Dottore London Ltd. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Sample privacy policy

This privacy policy sets out how Dottore London Ltd. uses and protects any information that you give Dottore London Ltd. when you use this website.

Dottore London Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Dottore London Ltd. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/10/2014.

 

What we collect

We may collect the following information:

name

contact information including email address

demographic information such as postcode, preferences and interests

other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

 

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

If you do not want the information to be used by anybody for direct marketing purposes, you can at any time email us at info@dottorelondon.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998.

 

Contact Us – Make an Enquiry

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at info@dottorelondon.com. We will promptly correct any information found to be incorrect.

Services offered by our Doctors

Dottore London Ltd. is not responsible for the services offered by our doctors. Dottore London Ltd. provides patients with private consultations from qualified doctors who work as consultants for Dottore London Ltd. They are not Dottore London Ltd.’s employees and they are responsible for the services offered to our patients.

Complaints.

On receipt of a written complaint an acknowledgement will be sent confirming receipt and saying that a further response will be sent within 30 days following an investigation of the issues. It will also say who is dealing with it i.e. doctor or registered manager. If it is not possible to conclude any investigations with in the 30 days then the patient will be updated with progress and possible time scales.

It may be that outside sources will need to be contacted and if that is the case then a patient consent form will need to be signed to make such a request.